Through its world-class facility in Mumbai, India, Carretek offers access to a highly skilled, highly trained workforce that specializes in increasing the efficiency and reducing the cost of image-based data entry. Offshoring these labor intensive, yet valuable functions also allows critical resources to be redirected toward core, mission critical initiatives.

We tailor our services to meet the global sourcing needs of every client. Through an analysis of your current environment by our U.S.-based consultants, we identify all business processes that can be successfully outsourced. Benefits are quantified, risks measured and a complete business case developed prior to your decision to take the work offshore.

To minimize your risk, we seamlessly blend the outsourced and on-site processes, optimizing them for maximum efficiency. Necessary application interfaces can be developed, working with your vendor, to ensure the success of the outsourced functions.

As our client, you retain complete control of your policies, workflow processes, reporting, systems and data via a secure, 24-hour connection to our offshore facility. Our web-based project management tool, which offers real-time visibility into your offshore processes, typically delivers more performance data than bank management receives about on-site activities.

Benefits Of Offshoring Labor-Intensive Business Processes Through Carretek

• Reduced operating costs with improved quality
  
  
• Expertise: Carretek is the result of a partnership Carreker Corporation, a leading provider of payments consulting and technology services for more than 25 years, and Mastek, a global offshore outsourcing leader.
  
  
• Flexible SLAs ensure the performance you currently demand from your on-site operations.



• Local account management and superior project management for day-to-day accountability and a strong client relationship.
  
  
• A seamless, proven onsite/offshore delivery model.
  
  
• Reporting tools for high visibility into offshore performance and productivity.
  
  
• Double redundant back-up facilities in remote locations.
  
  
• Services are tailored to your needs and the needs of your customers

Carretek currently offers the following payments-related BPO services:

For more information, contact Bob Olson at 972-371-1595, bolson@carretek.com or complete our Information Request Form.

Business process outsourcing - offshoring - remittance processing - wholesale lockbox - BPO Carretek