Print Brochure (PDF)
Image-Based Exceptions Processing

Exceptions processing involves high-volume, labor intensive work that often requires a large staff to accurately process management.

Through Carretek, banks can offshore selected image-based exceptions processes to reduce operating costs and improve productivity without increasing risk. In addition, our offshore services are guaranteed to meet the exceptions processing deadlines dictated by the law and your customers.

Images and data, sent by the bank throughout the day, are received by skilled employees in our offshore facility to complete labor intensive exceptions and NSF processing. Carretek employees, who are able to perform the same complex tasks as your own staff, complete the same training as your on-site employees do. This ensures that the risk of errors, which can lead to bank losses or dissatisfied customers, is extremely low.

In addition, Carretek can help you streamline your exceptions area while supporting the migration to an electronic and image exchange processing environment.

Exceptions Processing Services Include:

  • Stop Payment Suspects

  • Insufficient Funds

  • Accounts Not Found

  • Signature Verification
  • ULA

  • Frozen Accounts

  • Dormant Accounts

  • Special Instructions
For more information, contact Bob Olson at 972-371-1595, bolson@carretek.com or complete our Information Request Form.

Exceptions Processing - Image Based Exceptions Processing - Carretek