High Speed, Image Adjustments Processing

Adjustments are costly and labor intensive, involving a variety of manual processes and decisioning. In addition, banks must be able to handle a wide range of adjustments types originating from both checks and electronic transactions.

Through Carretek, banks can offshore selected data entry processes within the adjustments area to reduce operating costs and improve productivity without increasing risk. In addition, our offshore services are guaranteed to meet processing deadlines dictated by your institution.

Employees receive cases with images and data, sent by the bank throughout the day, in our offshore facility to research and resolve reported errors related to transaction processes. Carretek employees, who are able to perform the same complex tasks as your own staff, complete the same training as your on-site employees do. This ensures that the risk of errors, which can lead to bank losses or dissatisfied customers, is extremely low.

Moreover, image-based processing through Carretek streamlines the adjustments function and supports the migration to an electronic and image exchange processing environment.

Image Adjustments Processing BPO Services Include: