Strategic Offshore Advisory Services

Financial institutions considering the benefits of offshore outsourcing, or those planning to expand the scope of their offshore activities, can benefit from Carretek’s strategic offshore advisory services.

Carretek’s advisory services are focused on helping our banking customers derive maximum value within tightly managed risk parameters.

At the strategic level, Carretek can help you answer these questions:

  • Is senior management strategically and emotionally committed to evaluating and executing on viable offshore outsourcing options? Have they considered the potential impact on the corporation’s other stakeholders of this commitment?
  • Does offshore outsourcing fit into the corporation’s long-term strategic plan for growth and increased shareholder value? If so, then what is the expectation, and over what timeframe, from the offshore outsourcing initiative in this regard?
  • What is the approximate level of resource and investment commitment that may be required for the offshore outsourcing initiative to deliver on its promise? What is the estimated ROI?

At a more tactical level, the issues we address include:

  • What internal functions lend themselves to offshoring?
  • How complex is the offshoring of these functions?
  • What is the order of priority, based on a balance of risk and cost savings?
  • What are the derived financial benefits over the long term?
  • What skill sets are required offshore? What are the additional training requirements to successfully complete transition?
  • What are the appropriate service levels that must be achieved?
  • What internal processes will have to be modified to support offshore centers?
  • What organizational readiness steps are needed (including communication plans) to implement an offshoring initiative within the organization?
  • What are the specific risk mitigating steps that need to be taken?

Our advisory service process provides a systematic approach for evaluating offshore opportunities and preparing implementation plans for those opportunities determined to benefit the customer.