White Papers

Mar 2006	The BPO Tipping Point: Pointing to the Long-Term Value While the subject of offshoring has become a great deal less polarized, the keys to long-term success differ greatly from the keys to short-term gains. A White Paper by Bob Olson, Carretek President and Chief Executive Officer
Aug 2005	Better, Cheaper, Faster. Now Repeat. The Transformational Offshore Imperative in the Age of Payment Electronification A Bank Offshoring Case History by Bob Olson
May 2004	Offshoring Payments Processing: Payments Experts Only Need Apply Pioneering may be an admirable stance for some innovations, but you do not want to be the practice partner of an offshorer new to the payments world
May 2003	Everyone’s Back Office Is Someone Else’s Front Office: A Carretek Perspective on Offshoring of Back Office Business Processes